The Lookout Way Support 2024
What's New?
New to Lookout?
The Lookout Manual
Tickets
Members: Creating and Managing Clients
The Member's Notebook
Remote Care Monitoring Technology
Creating and Managing Helpers (Care/Support Workers)
Rostering
Reporting
Finance
Settings
Settings - Early access features
The Lookout App for Helpers & Members/Families
Self-management
Provider Travel and Client Transport
Veterans Home Care (VHC)
Department of Veterans’ Affairs (DVA) Community Nursing
Support
Support at Home
Lookout App Guides
For Clients & their loved ones
For Care & Support Workers
Support
Aged Care Financial Solutions
Commonwealth Home Support Programme
Home Care Package
Connect
Add-ons
Insights
Agreement management
Analytics
Finance & Reporting
Focal assessments
Forms
Incident management
Verification renewal
Integrations
Claiming.com.au
Tanda
Xero
Policies & Legals
What's New?
Improvements
New Features
Back to home
The Lookout Way Support 2024
What's New?
New to Lookout?
The Lookout Manual
Tickets
Members: Creating and Managing Clients
The Member's Notebook
Remote Care Monitoring Technology
Creating and Managing Helpers (Care/Support Workers)
Rostering
Reporting
Finance
Settings
Settings - Early access features
The Lookout App for Helpers & Members/Families
Self-management
Provider Travel and Client Transport
Veterans Home Care (VHC)
Department of Veterans’ Affairs (DVA) Community Nursing
Support
Support at Home
Lookout App Guides
For Clients & their loved ones
For Care & Support Workers
Support
Aged Care Financial Solutions
Commonwealth Home Support Programme
Home Care Package
Connect
Add-ons
Insights
Agreement management
Analytics
Finance & Reporting
Focal assessments
Forms
Incident management
Verification renewal
Integrations
Claiming.com.au
Tanda
Xero
Policies & Legals
What's New?
Improvements
New Features
What's New?
Release notes for Lookout feature updates
Improvements
2024.10 - Customised check-out notes, CHSP reportable data, drag-and-drop early access, and more
2024.07 Schedule rate updates, auto-invoicing, and more
New Features
2024.06.01: Care app refresh button, CHSP invoice outlet editor, Billing run enhancements and more
2024.05.01: Roster Purchase Orders, Limit Member Services, Automatic Must-Dos and more
2024.04.01: Observation Overview, Categorised Account Transactions, Member Profile Avatars and more
2024.03.01: Support for Basic Daily Care, New Data Export Categories, HCP Breakdowns and more
2024.01.01: Automation, Helper settings and more...
2023.12.01: Connect updates, attachments & email delivery insights
2023.11.01: Flexible billing runs & new HCP statements
2023.10.01: Worker leave, bulk edits & monthly billing runs
2023.08.01: Lookout Connect & more!
2023.07.01: Member leave
2023.06.01: Navigation & analytics
2023.05.01: Scheduling and Assessments
2022.10.01: Geotagging and Search
2022.09.01: Travel and Transport
2022.08.01: Improvements Galore
2022.07.01: Rate Propagation
2022.06.01: Reporting and Customisation
2022.05.01: Availability rules
22.04.01 Rostering tools, platform API, and insights dashboards
22.03.01 Rostering from helper schedules and improved controls
22.02.01 Update to purchase orders and other fixes
22.01.01 Payroll reports and filtering vacant visits
21.10.01 Updates to rostering in Lookout
See more